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Frequently Asked Questions?

Yes. All of our sauces are gluten-free.
Our sauces are built around flavour first, with heat ranging from mild to hot.
Refrigeration is recommended after opening to help preserve flavour and freshness, but it is not required.
Unopened bottles are shelf-stable. Once opened, we recommend enjoying them within a few months for best quality.
Most of our sauces are vegan and free from major allergens. Please refer to individual product pages for full ingredient lists.
All Nixx products are made in Montreal, Quebec in small batches with carefully sourced ingredients.
Orders typically ship within 2–4 business days.
time depends on your location and the shipping option selected at checkout.
Yes, we currently ship across Canada.
Yes. Once your order ships, you’ll receive an email with tracking information.
We accept major credit cards and digital wallet payments at checkout.
At this time, all online orders are processed securely through our website at checkout.
We do not accept e-Transfers for online orders.
If there’s an issue with your order, please contact us as soon as possible with your order number and we’ll make it right.
No, we currently do not ship to USA
Feel free to reach out through our Contact Us page — we’re happy to help.

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Have questions, or just want to talk heat? Send us an email or fill out our contact form. We’d love to hear from you!

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